Refund & Cancellation Policy — Last Updated: October 2026

One-time Orders

• Cancel any time before it is processed → full refund.
• Once delivered → no refunds (perishable products cannot be returned).

Subscriptions

• Manage, pause, skip, or cancel your subscription at any time from your account.
• To stop a shipment, update or cancel before your next billing date.
• Shipments that have already shipped are non-refundable.

Satisfaction Guarantee

We stand behind every order. If you're not happy, contact us within 12 hours of delivery and we'll make it right.

Reporting Issues

• Report any quality or delivery issues within 12 hours of delivery.
• Please include photos when possible for fastest resolution.

Contact

info@foodkind.ca